Quotes: from the price request to the quote ready in your ERP
"Can you price 20 cases of the Napa Cab for us?" A price request is an order that hesitates. Superba handles it with the same care: account recognised, items matched, quote prepared in your ERP on that customer's terms, ready to validate and send.
3 to 5 orders are enough · results shown on a video call · no commitment
What Superba reads
Price requests, in every form
- "How much for 20 cases delivered to Oakland?" by email or text
- A simple request for proposal, as a PDF or a spreadsheet, with a list of items and quantities
- A price request for a new item, or for an unusual volume
- An old quote sent back with "same again, but 500 instead of 300"
- A follow-up, "did you see my price request?", attached to the original case
What Superba does
From the message to the quote, then from the quote to the order
Step 1
It opens a quote case
The request is filed in the Quotes queue, with the account recognised and the follow-ups grouped in the same case.
Step 2
It prepares the quote in your ERP
Items matched to the catalog, quantities, pack sizes, that customer's prices and discounts, shipping according to your rules. The quote is created in your ERP as a draft.
Step 3
It flags what is out of bounds
An unusual volume, an item outside the catalog, a price asked below your list: your team or your rep decides before it is sent.
Step 4
It writes the reply
The email with the quote goes out from your mailbox, in your tone, with your signature, once the quote is validated.
Step 5
It turns the yes into an order
"Works for us": Superba finds the quote, turns it into an order in your ERP, and the rest follows as for any order.
What is left for the order desk
Validate the quote, and keep the negotiation
A quote never leaves without a click. Exceptional discounts, out-of-range volumes and new accounts stay human decisions. Superba prepares, your team signs.
Example
A price request by email, a yes by text
What comes in
Harbor View Wine Bar · Email · 10:05 am
"Hi, could you price 20 cases of the Napa Cabernet 2022 and 4 cases of the Sonoma Chardonnay, delivery end of month to Oakland? Thanks."
What Superba makes of it
- Quote prepared in the ERP: 20 × Napa Cabernet 2022, 4 × Sonoma Chardonnay, Harbor View prices, shipping calculated for Oakland
- Validated by the order desk at 10:20 am, email sent from your mailbox
- Three days later, by text: "ok for the quote". Order created from the quote, no retyping
An order that comes from a quote handled by Superba is billed at half price, because the reading work has already been done.
Pricing
What a quote costs
- Quote prepared in your ERP
- $1
- Order from a quote handled by Superba
- $0.50
- Quote declined or left unanswered
- $0
A quote is billed at the same price as an order. With no answer from the customer, it costs nothing. Prices in US dollars at an indicative rate; invoices are issued in euros.
See the full pricing →FAQ
Frequently asked questions
No. It applies the prices and discounts recorded for that customer in your ERP. Any extra discount is a decision for your team, before the quote is sent.
Superba recognises the acceptance, even an informal one ("ok for us" by text), finds the quote and creates the order in your ERP from it. No new typing, and a reduced price for that order.
Not automatically today. Unanswered quotes stay visible in their queue with their date, and your team can send a prepared follow-up in one click.
NetSuite has a quote object that Superba creates directly. QuickBooks Online has estimates, which Superba uses instead. The details are on each connector's page.
Send us 3 to 5 price requests from your customers: you will see the quote ready in your ERP.
3 to 5 orders are enough · results shown on a video call · no commitment